The page says I don't have access to this screen
What you're seeing
Instead of the screen you expected, you see a message stating you do not have access, or that Super-admin access is required.
Check these in order
- Several admin screens — including Sync health and Parity check — are restricted to platform administrators. If you are not a platform administrator, this message is expected, not an error.
- Confirm your role. See Users and roles to check what role your account currently has.
- If you believe you should have access, ask a platform administrator to update your role rather than requesting the specific page be reconfigured — access is controlled per role, not per page.
If none of that helps
Contact the team and name the specific screen and the access you need.