The Review Queue keeps flagging the same creative
What you're seeing
A creative you already reviewed keeps reappearing in the Review Queue.
Check these in order
- Check which automated check is failing. Checks include caption, qc_score, field_presence, compliance_v1, and lander_congruency. Each check is independent — a creative can pass four checks and still fail on one, which returns it to the queue.
- Confirm the failing check is correct. Open the creative's detail to see exactly which check flagged it and why.
If none of that helps
If a check looks like it is flagging incorrectly, that is a check-tuning issue for engineering. Note the ad ID and the specific check name, then contact the team.